Big Bear Cabins and Vacation Rentals in Big Bear Lake, CA
FAQ - Conciere - Affiliates
FAQ's About your Reservations
How do I check in to my vacation home?
Check-in is anytime after 3 PM on the day of your arrival.
To check-in bring you completed Express Check-In Packet to our office at 41693 Big Bear Boulevard. We strongly encourage all of our guests to print, fill out, and bring with them the “Express Check-In Packet” that we email after the reservation is made. If you have not received your “Express Check-In Packet” please call your Guest Service Representative and ask for a copy.
Should you wish to check into your home early, stop in our office on the day of your arrival and, if your cabin is clean, we will check you in early. Please know that check out time is at 11 AM and we do need some time to clean before we can let the next guest in. If your home was occupied the night prior to your arrival, chances are it will not be ready until the 3 PM check in time.
Big Bear Vacations offers 24 hour check-in service to arriving guests.
There is no fee for check-in during business hours. After Hours Check-In is available at a charge of $15 per reservation and is located at All Protection Alarm at 41937 Big Bear Blvd. Business hours vary based on season, please call a reservations agent to verify opening and closing times for the date of your arrival.How do I check out of my vacation home?
Check-out is anytime before 11 AM on the day of your departure.
To check-out bring your key to our office at 41693 Big Bear Blvd.
Click here for directions.What amenities should I expect and what should I bring?
Each of our homes and cabins is different though most have these basic things in common.
The kitchen will have at minimum the essential items to cook and eat a meal. Plates, cups, silverware, pots and pans are all provided for you by the homeowner however anything above and beyond this is extra and will depend on your choice of home. If you require specialty items to cook with we recommend you bring those along. Other kitchen items we recommend you bring include paper towels, foil, Tupperware and baggies.
Each bathroom will have clean towels, wash clothes, hand towels, and bath mats for the guests as well as a small selection of soap, shampoo and conditioner. We do not require the home to have hair dryers, irons and ironing boards.
Each bed setup may be different however they will all have fresh linen provided. We recommend you to bring extra blankets if you are coming in the winter and not used to cold mountain nights.
Can I cancel my existing reservation?
Yes, cancellations made 30 days prior, or before, to the scheduled date of arrival in will be refunded in full minus a Cancellation Fee of 10%, or $75, whichever is greater.
Cancellations made within 30 days of the scheduled date of arrival will not be refunded. However, should we re-book the cabin for your dates we will issue you a rain check, good for 1 year, and the total amount of your reservation.
Is there a security deposit?
Most of our vacationers pay for the damage waiver in lieu of leaving a $1000 security deposit during their stay. The damage waiver covers your stay in the home against accidental damage and is based on a % of your rent. Should you choose to decline the damage waiver, a $1000 security deposit is required and to be held for 30 days following your stay.
Can I bring my pet?
Yes, pets are welcome in most cabins for the small fee of $10.00 per pet per day. Please make sure the home you are booking allows pets when you make the reservation. You can search for and book pet friendly homes online as well.
Visit the pet page for more info.
Big Bear Vacations Concierge Services
Concierge
While you are checking-in take time to visit the Concierge Desk located in our office and speak with a Keller Williams Real Estate Agent.
This is the easiest way to get answers to many of the questions you may have about Big Bear Lake and a great way to hear what Big Bear has to offer in terms of real estate.Our agents are extremely knowledgeable about the details of mountain living and are dedicated to providing you with the finest customer service available for all of your real estate transactions.
Not only can we expertly help you buy or sell your Big Bear Mountain home, we also have many years of experience in vacation rental management, full-time residential property management, and commercial real estate transactions of all types and sizes.
VIP check-in available upon request for 5 star homes rentals. We will meet the guest at the home for a private check-in.
Private chefs and catering services available.
Contact Cherie @ 909-752-3006 about any other special requests
Preferred Affilates
Bear Mountain
Bear Mountain is proud to be named #1 Park in the Nation by Transworld Snowboarding Magazine's 2009 Resort Poll. THE PARK is built by riders for riders, and this recognition is a testament to Bear's excellent staff and our commitment to providing you with one of the most progressive terrain parks in the country.
43101 Goldmine Drive
Big Bear Lake, CA 92315Phone: 909.866.5766
Fax: 909.585.6805
24-Hour Snow Report: 800.BEAR.MTN
Reservations: 909.866.5841
Snow Summit
Real Snow. Real Close. Big Bear Mountain Resorts (BBMR) includes Snow Summit and Bear Mountain ski areas, Bear Mountain Golf Course and Sierra Summit Mountain Resort in Fresno, CA. Together, BBMR has the region's most progressive terrain parks, most dependable snow conditions, the largest full-service learning programs and a multitude of premier services – just a tank of gas away roundtrip from most areas in Southern California.
880 Summit Blvd
Big Bear Lake, CA 92315General Info: 909.866.5766
Reservations: 909.866.5841
Snow Report: 800-BEARMTN
Big Bear Discovery Center
The Big Bear Discovery Center is your gateway to adventure and discovery in the great outdoors. The Center is an educational and informational portal to the San Bernardino
National Forest and is located within the heart of the Big Bear Valley.40971 North Shore Dr. (Hwy 38)
P.O. Box 66
Fawnskin, California 92338(909)866-3437
http://www.bigbeardisoverycenter.com
Goldsmith's Boardhouse & Ski Rental
Goldsmith¹s Ski Rental and Boardhouse has been a family run shop since it was started in 1987, always with the best Brands and Service in Town. Goldsmiths was the FIRST Shop in town and one of the first in Southern California to carry snowboards and to support the sport.
42071 Big Bear Blvd
Big Bear Lake, CA 92315(909) 866-2728
(909) 866-5095 - Faxhttp://www.goldsmithsboardandski.com
Bear Valley Bikes
Big Bear is a great place to ride your mountain bike or cruise long beautiful miles on your road bike. Here at Bear Valley Bikes, we can't help but take advantage of the awesome trails and great weather... we ride all the time and would love to have you join us!
40298 Big Bear Blvd.
Big Bear Lake, CA 92315909-866-8000
Holloway’s Marina and RV Park
Holloway’s Marina and RV Park can help you can rent pontoon boats, go fishing, rent fishing equipment, take wakeboard and waterski rides, rent kayaks and canoes, ride the pirate ship, and much more!
398 Edgemoor Road
P.O. Box 2877
Big Bear Lake, CA 92315(909) 866-5706
(800) 448-5335
The Bowling Barn
There is always a party at the Bowling Barn! Alley Oops has big screen TVs for sports, pool tables, and arcade games for the whole family as well as glow bowling and can host your next group, club, Cub Scout, Family Reunions, Company Party or Meeting.
40625 Lakeview Drive
Big Bear Lake, CA 92315909-878-2695
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41693 Big Bear Blvd, Box 110410, Big Bear Lake, CA 92315
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