Big Bear Property Management Services | Owner Services in San Bernardino County
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Own a vacation rental In Big Bear?

Free Analysis

Discover WHAT YOUR PROPERTY CAN MAKE

What Our Homeowners Are Saying:

Had a wonderful experience using Big Bear Vacations! Their response time was quick, and their customer service was excellent! Samantha J.

Big Bear Vacations is great, they have managed my cabin for several years now. It seems each year is better than the last! Michael C.

Big Bear Vacation Rental Management Services

Purchasing a vacation home is a big investment, but it doesn't have to be hard. The right rental management team should make your venture both exciting and simple.

That's where we come in.

Stefanie Ruland and Nikki Garcia are the power duo that will lead your success along with our Owner Services team. Collectively they have expertise in vacation rentals in Big Bear and will provide the information you need regarding joining our rental program. Contact the team with any questions concerning Big Bear property management of your vacation home.

Our Strategy

We've been managing vacation rental properties in the Big Bear area since 1995. We know what to expect. We also invest heavily in technology and human resources that will provide you with seamless service. We're in the vacation business, and for us that means making people happy. It also means knowing the community we serve, continually innovating our marketing strategies, catering to our guests 24/7 and always staying two steps ahead in the maintenance of your home.

A Personal Touch

Personal service and customer satisfaction are the benchmarks of our success. We invest tremendous amounts of time and resource into our staff so that they are trained and ready to assist our guests. That ensures the best possible representation of your home. Our huge base of loyal customers and hundreds of satisfied homeowners are testament that we are leaders in property management Big Bear.

Innovative Marketing

In today’s marketplace, the successful promotion of your vacation rental property will happen largely in digital environments.
We saw this writing on the wall years ago, that’s why we were the first Big Bear property management company
to offer real-time online booking and a comprehensive online catalogue of our properties.

For online marketing, we focus on search engine optimization (SEO) and pay per click (PPC)
campaigns along with travel and group distribution sites and online travel agencies.
Reputation management and feedback analysis are a focus of our team every day.

Our dedicated marketing team works closely with industry leaders and local partners.
We also create campaigns for traditional media,
like magazine, newspaper, direct marketing, radio, and travel-oriented television programming.

Using the latest vacation rental lead management technology, we track every campaign, conversion and the return on every marketing dollar.
We are committed to providing the best marketing for your investment and serving it on every appropriate platform available.

24/7 Guest Services

Every member of our reservation team is a Certified Vacation Planner; they are continually monitored and coached to ensure the highest quality of service. New reservations are accepted over the phone and online 24/7.

From the initial booking experience to the day the guests arrive at our office, we are providing them with information and services. Making them feel welcome and appreciated is sacred to us.

When they arrive at their Big Bear Vacations property, they know they can relax. All rentals are cleaned and inspected before each stay, and we ensure they have multiple ways to reach our Guest Services Team should they need any assistance at all during their vacation.

We also provide a full range of concierge services that allow our guests easy access to the best of Big Bear’s four-season fun.

Home Care

Upkeep means everything to us. We know that prompt and reliable maintenance of your home is priority one, for you and for your renters. That’s why our property management Big Bear maintenance staff is available and on-call 24 hours a day, 7 days a week to provide highly skilled service and repair. Through our efficient work order system, all issues are tracked from start to finish to ensure a complete job, every time. Nothing is left undone.

We also apply that same vigilance and care to our housekeeping. Our cleaning team provides well-planned, effective turnaround service, as well as consistent follow-up inspections and a range of further services such as “deep cleans,” carpet cleanings, and window cleanings.

Cabin Rental Revenue

This Property Made $90,000 in 2024

BEARS PALACE #2008

  • 6 Bedrooms /
  • 5 Bathrooms /
  • Sleeps 16
This Property Made $75,000 in 2024

COVE LAKEFRONT CHALET #2098

  • 4 Bedrooms /
  • 3.5 Bathrooms /
  • Sleeps 12
This Property Made $70,000 in 2024

SOARING PINES #2193

  • 5 Bedrooms /
  • 4 Bathrooms /
  • Sleeps 16

Big Bear Property Management Services Custom Fit for Your Needs

Owning a vacation rental in Big Bear should be rewarding, not stressful. At Big Bear Vacations, we specialize in Big Bear property management that maximizes your income while protecting your investment. Whether you own a cozy cabin or a luxury lodge, our team delivers the marketing, guest services, and hands-on care that keep your property thriving.

Get a Free Property Analysis Read FAQs
Why Choose Us Rent by Owner Benefits Marketing & Guest Services Owner Support Home Care Real Results Free Property Analysis
With Big Bear Vacations, you get more than a property manager — you get a long-term partner.

Why Choose Our Management Team

Since 1995, we’ve helped homeowners succeed in the competitive Big Bear rental market. Our strategy combines local expertise, cutting-edge marketing, and personalized service to ensure your property stands out and generates steady income.

  • Local expertise and a proven track record
  • Staff trained in hospitality and guest care
  • Technology-driven systems for bookings and reporting
  • Transparent communication with every homeowner

With Big Bear Vacations, you get more than a property manager — you get a long-term partner.

Rent by Owner Benefits

Partnering with us means you keep the benefits of renting by owner while gaining professional support.

Marketing & Guest Services

  • First Big Bear property management company to offer real-time online booking
  • Professional SEO, PPC, and digital ad campaigns
  • Partnerships with major travel sites and distribution channels
  • Reputation management and guest feedback analysis
  • 24/7 reservation team of Certified Vacation Planners
  • Concierge services to enhance the guest experience

Owner Support

  • Personalized onboarding with our New Homes Recruiter, Christina Lindsey
  • Transparent reporting on bookings, expenses, and ROI
  • Dedicated owner portal for tracking performance
  • Prompt communication and assistance from our management team
  • Expert resources and guides, including our tips for managing your rental to help you make the most of ownership

Home Care You Can Count On

Your property’s condition is just as important as guest satisfaction. That’s why our maintenance and housekeeping teams are available 24/7:

  • Skilled repair staff on-call for immediate service
  • Efficient work order tracking from start to finish
  • Regular cleanings, inspections, and deep-clean services
  • Seasonal upkeep including carpet and window cleaning

We treat every home as if it were our own, ensuring it’s rental-ready at all times.

Real Results for Homeowners

Our owners enjoy consistent returns from their investment properties. Here’s what a few homes earned in 2024 with Big Bear Vacations property management:

Bear’s Palace #2008

$90,000 • 6 Bedrooms • Sleeps 16

Cove Lakefront Chalet #2098

$75,000 • 4 Bedrooms • Sleeps 12

Soaring Pines #2193

$70,000 • 5 Bedrooms • Sleeps 16

See what your property could earn with a Free Property Analysis.

Get a Free Property Analysis

Curious about earnings potential? Request a no‑obligation revenue estimate and a tailored management plan for your home.

Start My Free Analysis Call Our Team

Yes. Our owner portal makes it easy to block off personal dates while maximizing your rental calendar.

What kind of reporting will I receive?

Owners receive transparent reports on bookings, expenses, and revenue, so you always know how your property is performing.

How do I get started with property management?

The easiest way is by requesting a free property analysis. We’ll show you what your cabin could earn, walk you through the onboarding process, and connect you with our New Homes Recruiter for personalized guidance.

© Big Bear Vacations • Services and offerings subject to change • DRE and local regulations apply