Cancellation Policy

Founded in 1907, we have served over 1.3 million guest nights over the last 113+ years!

Cancellations within 24 hours of making your reservation, allow for the entire rental amount refunded back to your card. Any changes to your reservation must be made within 24 hours of booking. If you cancel more than 30 days before arrival (45 days if staying during a holiday period), you are responsible for $75.00 or 10% of the total amount, whichever is greater. Lastly, if you cancel your reservation within 30 days of your arrival (45 days if staying during a holiday period), you are responsible for the entire rental amount and no money will be refunded. We can cancel your reservation and try to get the home re-booked. If we are able to rebook the home for the entire length of your stay, you will receive a rain check for the amount we were able to rebook the home for, good towards a future stay with us, valid for arrival within the next 6 months of your original dates.
Since our cancellation policy is non-negotiable, we offer protection plans that you can purchase. See below for options.

CSA Travel Insurance: 
You can add in CSA Travel Protection for 6.95% of your reservation. You can add this up until 10 days after making your reservation.
Here is a link to the insurance description:
Why Buy Travel Insurance
Description of Travel Insurance Coverage

Guaranteed Cancellation:
You can add in our Guaranteed Cancellation option for 10% of your reservation. This can be added up to 24 hours after making your reservation only.
Our Guaranteed cancellation covers you to cancel anytime prior to 48 hours before your arrival. You can cancel for any reason and get all of your money back except this 10% fee that is paid at the time of booking.

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